5 thoughts on “What should I do if Taobao sellers leak a thing?”
Danielle
1. Through Ali Wangwang and the friendly consultation with the seller, the seller re -issue the goods. 2. If you do not want the product or cannot negotiate with the seller, you can choose "refund" for the seller to deal with it within 15 days of confirmation. If the seller refuses to refund the application, please select within 7 days to select Taobao customer service intervention (Tmall orders can apply for Tmall customer service intervention processing from when the merchant refuses to refund the application) 3, if the goods are not received, and the receipt time has been confirmed for more than 15 days. The seller is friendly and negotiated with a refund or re -shipped. If you cannot reach an agreement, you can contact the online customer service to answer. Pucting information: 1. The buyer must check the goods on the spot When receiving the goods, it is necessary to be aimed at the shape, size, quantity of the "consistent" related goods on the surface, Inspection and other matters. 2, do not make a payment before the inspection is correct For matters that cannot be accepted when signing the goods, the consignee shall be clicked by clicking the "Confirmation of the Received" button, or in the "timeout payment of the payment" displayed by the Taobao system The time limit is performed. 3, refusal
Is when the buyer signed the product, found that the surface was inconsistent, and had the right to refuse to sign the product. At the same time, Taobao suggested to keep the relevant vouchers so that subsequent processing can be processed. 4, first sign, then check . If you need to sign first and then open the packaging, the buyer shall ask the carrier to supervise and open the packaging to check on the spot. If the surface is not consistent, the delivery courier shall be allowed to select the detailed situation of the goods required to refuse to sign on the signing form (the consignee and the carrier association). Reference information Source: Taobao Service Center-The transaction confirmation is found to have a problem, what should I do?
Taobao sellers leaked a thing and needed feedback to the seller in time. 1. The buyer has a problem with the feedback of the product after receiving the goods. The seller must take the initiative to contact the buyer to confirm the specific problems of the product, such as: damage, less parts, and descriptions. Good after -sales; 2. If the two parties fail to negotiate, you can apply for customer service to intervene. The customer service processing will make the final judgment processing with the provision of the Alipay dispute processing rules and the effective vouchers provided by the buyer and seller. If the goods have been received, the product has the quality problem, and it is confirmed that the receipt cannot be initiated for more than 15 days: if the product can contact the online customer service during the warranty period promised by the seller. The expansion information:
S signage of the product: 1. If the goods do not sign or have time to sign, give priority to the seller to explain the specific situation. Do not confirm the receipt before receiving the goods; 2, when signing the goods, valuable, fragile, large items and other items, be sure to check the goods on the spot. If the logistics refuses to inspect the inspection, you can consider refusing to sign and contact the seller to handle the inspection situation in time; 3, if there is no need for goods or products, you can directly refuse the visa. After the visa is refused Playing sellers. Reference information Source: Taobao Service Center-The buyer signed the product and said that there is a problem, what will Taobao deal with it? Reference information Source: Taobao Service Center-The transaction confirmation is found to have a problem, what should I do?
Taobao sellers leaked a thing to deal with things: 1, contact the buyer in time, inform the situation of the missing goods, and obtain the understanding of the buyer. 2. Re -emit the leaky goods as soon as possible and inform the buyer's logistics order number. Note: The seller's leakage of the product is a job error of the seller. If you can inform the buyer in time, you can usually get the buyer's understanding. If you apologize when you send a small gift when you re -issue the leakage, it is better.
Let him extend the receipt time to discuss . As for the problem of postage, the main responsibility is to communicate with him if he has a bad attitude
————————————————————— I wish you a smooth job, work smoothly, and happy life ————————
——————— —————— If you feel good, please take the answer, give a praise, and wish you a better life ——————————
1. Through Ali Wangwang and the friendly consultation with the seller, the seller re -issue the goods.
2. If you do not want the product or cannot negotiate with the seller, you can choose "refund" for the seller to deal with it within 15 days of confirmation. If the seller refuses to refund the application, please select within 7 days to select Taobao customer service intervention (Tmall orders can apply for Tmall customer service intervention processing from when the merchant refuses to refund the application)
3, if the goods are not received, and the receipt time has been confirmed for more than 15 days. The seller is friendly and negotiated with a refund or re -shipped. If you cannot reach an agreement, you can contact the online customer service to answer.
Pucting information:
1. The buyer must check the goods on the spot
When receiving the goods, it is necessary to be aimed at the shape, size, quantity of the "consistent" related goods on the surface, Inspection and other matters.
2, do not make a payment before the inspection is correct
For matters that cannot be accepted when signing the goods, the consignee shall be clicked by clicking the "Confirmation of the Received" button, or in the "timeout payment of the payment" displayed by the Taobao system The time limit is performed.
3, refusal
Is when the buyer signed the product, found that the surface was inconsistent, and had the right to refuse to sign the product. At the same time, Taobao suggested to keep the relevant vouchers so that subsequent processing can be processed.
4, first sign, then check
. If you need to sign first and then open the packaging, the buyer shall ask the carrier to supervise and open the packaging to check on the spot. If the surface is not consistent, the delivery courier shall be allowed to select the detailed situation of the goods required to refuse to sign on the signing form (the consignee and the carrier association).
Reference information Source: Taobao Service Center-The transaction confirmation is found to have a problem, what should I do?
Taobao sellers leaked a thing and needed feedback to the seller in time.
1. The buyer has a problem with the feedback of the product after receiving the goods. The seller must take the initiative to contact the buyer to confirm the specific problems of the product, such as: damage, less parts, and descriptions. Good after -sales;
2. If the two parties fail to negotiate, you can apply for customer service to intervene. The customer service processing will make the final judgment processing with the provision of the Alipay dispute processing rules and the effective vouchers provided by the buyer and seller.
If the goods have been received, the product has the quality problem, and it is confirmed that the receipt cannot be initiated for more than 15 days: if the product can contact the online customer service during the warranty period promised by the seller.
The expansion information:
S signage of the product:
1. If the goods do not sign or have time to sign, give priority to the seller to explain the specific situation. Do not confirm the receipt before receiving the goods;
2, when signing the goods, valuable, fragile, large items and other items, be sure to check the goods on the spot. If the logistics refuses to inspect the inspection, you can consider refusing to sign and contact the seller to handle the inspection situation in time;
3, if there is no need for goods or products, you can directly refuse the visa. After the visa is refused Playing sellers.
Reference information Source: Taobao Service Center-The buyer signed the product and said that there is a problem, what will Taobao deal with it?
Reference information Source: Taobao Service Center-The transaction confirmation is found to have a problem, what should I do?
Taobao sellers leaked a thing to deal with things:
1, contact the buyer in time, inform the situation of the missing goods, and obtain the understanding of the buyer.
2. Re -emit the leaky goods as soon as possible and inform the buyer's logistics order number.
Note: The seller's leakage of the product is a job error of the seller. If you can inform the buyer in time, you can usually get the buyer's understanding. If you apologize when you send a small gift when you re -issue the leakage, it is better.
Let him extend the receipt time to discuss
. As for the problem of postage, the main responsibility is to communicate with him if he has a bad attitude
————————————————————— I wish you a smooth job, work smoothly, and happy life ————————
——————— —————— If you feel good, please take the answer, give a praise, and wish you a better life ——————————
Find him, look at its service attitude, if it is not easy to give a bad review, right?